Rapid Response
Quick On-Call IT Support When You Need It
Stop wasting time troubleshooting IT issues on your own. Simply call, email, or chat with GeekSupport and connect with an expert technician right away to solve your IT issue.
Unlimited IT Support for Small Businesses
Fast, reliable remote IT support from elite technicians who understand your business. Whether you need help with emails, cybersecurity, or day-to-day IT administration, GeekSupport will handle everything for your business.
GeekSupport is trusted by
The GeekSupport Advantage
Everything you need in an IT partner
Seamless Systems
Business Technology That Just Works
From computers and emails to cloud applications and systems, we keep your business running smoothly behind the scenes so you can focus on serving customers and growing your business.
Predictable Pricing
Transparent & Flat-Rate Costs
With GeekSupport, you'll get a consistent IT bill each month with high-quality services you can expect. No hourly billing, no per-call charges, and no surprise invoices. Just unlimited IT support when you need it.
Outstanding Customer Support
Professional, Expert IT Services
We pride ourselves on providing 5-star IT support services with world-class technicians who understand your business inside out. With GeekSupport, you can expect us to be a dependable extension of your team.
Quick On-Call IT Support When You Need It
Stop wasting time troubleshooting IT issues on your own. Simply call, email, or chat with GeekSupport and connect with an expert technician right away to solve your IT issue.
Business Technology That Just Works
From computers and emails to cloud applications and systems, we keep your business running smoothly behind the scenes so you can focus on serving customers and growing your business.
Transparent & Flat-Rate Costs
With GeekSupport, you'll get a consistent IT bill each month with high-quality services you can expect. No hourly billing, no per-call charges, and no surprise invoices. Just unlimited IT support when you need it.
Professional, Expert IT Services
We pride ourselves on providing 5-star IT support services with world-class technicians who understand your business inside out. With GeekSupport, you can expect us to be a dependable extension of your team.
Built for Every Stage of Your Business
End-to-End IT Support
Subscription Tiers
See why businesses love GeekSupport's transparent pricing model
PremiumMB
$225 /month
(Up to 3 users)
-
Support for Remote and Hybrid Teams
- Unlimited phone, chat, and email support
- Support for Mac and PC (max of 2 devices per user)
- Device performance and speed tuneups
- Troubleshooting, patching, and updates to operating system (Windows or MacOS)
- Software installation and updates
- Remote network setup, configuration, and updates
- Network troubleshooting
-
New Employee Onboarding and Offboarding
- Email setup and configuration
- Systems and accounts access
- Computer configuration
- VPN configuration for secure remote access to company networks
- Offboarding termination process (data retention, secure company devices, remove systems access)
-
Administration of Productivity and Collaboration Tools
- Email setup and configuration
- Email deliverability issues
- Email troubleshooting and investigation
- Shared mailbox setup
- Shared drive setup, access, and permissions
- Password resets, MFA setup, and enforcement
- Third-party software access control
- Licenses management
- Manage and troubleshoot Google Workspace and Microsoft 365
-
And more...
Premium
$75 /month
Per Person
-
Support for Remote and Hybrid Teams
- Unlimited phone, chat, and email support
- Support for Mac and PC (max of 2 devices per user)
- Device performance and speed tuneups
- Troubleshooting, patching, and updates to operating system (Windows or MacOS)
- Software installation and updates
- Remote network setup, configuration, and updates
- Network troubleshooting
-
New Employee Onboarding and Offboarding
- Email setup and configuration
- Systems and accounts access
- Computer configuration
- VPN configuration for secure remote access to company networks
- Offboarding termination process (data retention, secure company devices, remove systems access)
-
Administration of Productivity and Collaboration Tools
- Email setup and configuration
- Email deliverability issues
- Email troubleshooting and investigation
- Shared mailbox setup
- Shared drive setup, access, and permissions
- Password resets, MFA setup, and enforcement
- Third-party software access control
- Licenses management
- Manage and troubleshoot Google Workspace and Microsoft 365
-
Systems Monitoring and Cybersecurity
- Access to GeekSupport's enterprise licensed security suite
- Endpoint protection with advanced multilayered protection for computers
- Server security with real-time protection for your company data and files
- Advanced cloud-based threat defense against zero-day and never-before-seen threat types
- Endpoint Detection & Response (EDR), antivirus protection, threat prevention, enhanced visibility, and remediation
- Email security scans for malware and malicious software
- Network, computer, and systems security scans to detect vulnerabilities
- Firewall configuration and updates
-
Backups and Disaster Recovery
- Backup strategy and solutions
- Automatic and secure backup of systems and data
- Support for disaster recovery planning
Premium+
$95 /month
Per Person
-
All "Premium" Features
-
Mobile Device Management (MDM)
- Monitoring, management, and security of all mobile devices connected to your network
- Security configuration, updates, and application management
- Full disk encryption
- Remote wipeout and computer lockdown for lost or stolen devices or at termination
-
Virtual CIO (5 seats minimum required)
- Resource who acts as a trusted technology advisor
- Consulting and recommendations on IT infrastructure, devices, and software-based business needs
- Security audits
-
Data Compliance
- Guidance to Implement and maintain a data security and privacy compliance program
- Implementation and/or configuration of hardware and systems necessary to meet compliance
Proven Trust.
See Why GeekSupport is Rated 5-Stars
GeekSupport has been a game-changer for our business. Their team is responsive, knowledgeable, and truly cares about our success.
Outstanding service from start to finish. They handled our support operations seamlessly and our customers notice the difference.
Professional, reliable, and always available when we need them. I would recommend GeekSupport to any growing company.
How It Works.
Turn Costly Overhead to Cost-Savings
Direct Access to Tier-3 Technicians
No escalations. No transfers. Just expert help from the first call.
Unlimited Support
Call us as often as you need without worrying about additional charges.
5-Star Customer Service
Leave every interaction feeling confident that your business' IT is in good hands.
Built for Small Businesses
Simple pricing, fast support, and technology solutions tailored to your unique business needs.
Trusted Expertise.
GeekSupport's Technology Partners
Ready for Better IT Support?
Get unlimited IT support, transparent pricing, and expert technicians who know your business.
Questions & Answers.
Find Quick Answers to Our Most Common Questions Here
GeekSuppopt serves small and medium-sized businesses and enterprises across all industries. If your business runs on technology, we help it run smoothly and securely.
You’ll receive unlimited remote help desk support via phone, email, or chat, which includes troubleshooting, device setup, onboarding & offboarding, cybersecurity, and more. All solutions will be tailored to your business’ needs.
Our official Service Level Agreement (SLA) is 4 hours, but our average wait time is 42 seconds. Our team prioritizes fast, efficient support, so you’ll be connected with an expert technician who understands your systems right away.
GeekSupport’s hours of operation are Monday to Friday, 9:00am to 10:00pm EST. We are always reviewing our hours based on our clients’ needs. If you need support at a specific time, call us at 866-302-0916 to discuss.
No. We currently do not provide on-site IT support. With today’s technology, most businesses don’t actually need on-site support since IT issues can be fixed remotely and securely. That means faster resolutions and less downtime.
No. We do not offer one-time fix services. We only provide on-going, subscription-based remote IT help desk support services for businesses.